WEEKLY UPDATE: 04/30/26
Connecticut hospitals and health systems are joining healthcare organizations nationwide in recognizing Patient Experience Week, an annual observance dedicated to elevating patients’ voices and celebrating the people and practices that shape every patient’s care journey.
Throughout Patient Experience Week, hospitals across the state have honored staff with appreciation ceremonies, facilitated team-building activities, and coordinated trainings on strategies to promote positive patient experiences. From physicians and nurses at the forefront of care delivery to environmental and food services crews working behind the scenes, Patient Experience Week shines a spotlight on the many interwoven roles that are equally integral to providing safe, compassionate, empathetic care every day.
Hospitals are also encouraging and creating opportunities for patients to share their honest feedback — whether it be through community boards, digital surveys, written notes, or video testimonials. Teams are translating those valuable insights into concrete changes, reinforcing a culture of continuous improvement.
In Connecticut, this week’s focus aligns with broader, constant efforts to enhance quality and safety across the healthcare delivery system. Hospitals are increasingly integrating patient and community perspectives, investing in staff education, and adopting culturally informed approaches that emphasize dignity, respect, and shared decision-making.
At the core of Patient Experience Week is ensuring all patients and healthcare staff feel heard and supported, demonstrating that clinical excellence is inseparable from human connection.
Click here to learn more about hospitals’ quality and patient safety initiatives.
