New Opportunities for High Reliability Organization Fundamentals Training

The Connecticut Hospital Association (CHA) is pleased to share the remaining dates for new high reliability organization (HRO) training opportunities taking place November 2026 through April 2027. The 10 scheduled HRO Fundamentals Training sessions, open to staff at CHA Patient Safety Organization (PSO) hospital members, are designed to strengthen teams’ HRO practices by reinforcing core principles, building practical skills, and fostering a culture of safety.

There is still time to register for the first two sessions being held virtually next Tuesday, November 10:

1. HRO Apparent Cause Analysis Workshop
   Register here.
2. HRO Safety Coach Training
   Register here.

All sessions are offered at no cost to CHA Patient Safety Organization (PSO) hospital members. Learn more and register for upcoming HRO offerings on the CHA website here, and read additional details in the series brochure here. For additional information, contact CHA Education Services at (203) 294-7263 or EducationServices@chime.org.

The 10 sessions scheduled include programming focused on:

• Apparent Cause Analysis: Strengthening the ability to investigate precursor and near-miss events, identify contributing system factors, and develop corrective actions.
• Cause Analysis Workshop: Building skills in identifying root causes, developing effective corrective actions, and applying lessons learned through interactive case studies and discussion.
• Safety Starts with Me – Train-the-Trainer: Preparing organizational trainers to reinforce CHAMP patient safety and error prevention behaviors across their teams.
• Safety Coach Training: Developing peer mentors who recognize positive high reliability behaviors and reinforce opportunities for improvement.

HRO Fundamentals programming supports CHA’s ongoing efforts to advance the statewide HRO Forward initiative. Through HRO Forward, Connecticut hospitals are strengthening patient and workforce safety by advancing a culture where safety is a shared responsibility and everyone is empowered to speak up, identify risks, and prevent harm. HRO stands for high reliability organization — an approach focused on delivering safe, high-quality care consistently, especially in complex environments.

These sessions offer an excellent opportunity to introduce new hospital team members to HRO principles while providing valuable refreshers for experienced staff and leaders.

Click here to review the 2026-2027 HRO Fundamentals Training schedule and learn more about the types of offerings.

Related News:

Advancing HRO Forward: Upcoming High Reliability Organization Fundamentals Training