HRO Apparent Cause Analysis Workshop – 3/12

This workshop is only open to CHA PSO Member Hospitals.

Press Ganey will train leaders in the execution of structured investigations of the precursor and near-miss events to link individual errors to system causes.

Apparent Cause Analysis (ACA) is a limited investigation of lesser harm events. If conducted using a structured process using proximate cause statements that link individual errors to system causes, this type of analysis can be used for intermediate corrective actions.  ACA is also a valuable database contributor to periodic Common Cause Analyses that should be used to identify systemic common causes as well as special cause variations.

Target audience: Nurses, physicians, quality professionals, risk managers, frontline leaders, and others who respond to patient and employee safety events.

Apparent Cause Analysis Workshop will be held on Thursday, March 12  from 1:00 p.m.-3:45 p.m. at CHA in Wallingford.  This session is identical to the session held on January 28, 2026.

This workshop is limited to 30 participants.  

This workshop is only open to CHA PSO Member Hospitals