DAILY NEWS CLIP: January 23, 2025

The ‘bold ambitions’ driving Hartford HealthCare’s patient safety strategy


Becker’s Hospital Review – Tuesday, January 21, 2025
By Kristin Kuchno

In November, all seven Hartford (Conn.) HealthCare hospitals received “A” safety grades from The Leapfrog Group for the second time. Since 2019, the health system has reduced hospital-acquired infections by 40% and serious safety events by 39%.

This success can be attributed in part to Hartford HealthCare’s transition to a regional governance model that prioritizes quality, safety, credentialing and community health, CEO Jeffrey Flaks told Becker’s.

A culture of continuous improvement also plays a crucial role.

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