Hospitals are reporting more insurance denials. Is AI driving them?

Newsweek – Thursday, November 14, 2024

The new year had barely dawned, and Kurt Barwis, president of Bristol Hospital and Health Care Group in Connecticut, was on the phone in the emergency room. His back was (literally) against the wall.

It was January 2022, and omicron, a new variant of COVID-19, was evading vaccines and antibodies from prior infections. The virus spread rapidly throughout the United States, overwhelming hospitals—including the small, 154-bed Bristol Hospital.

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