10 healthcare COOs and strategic leaders on how AI is changing their roles

Becker’s Hospital Review – Wednesday, September 30, 2026
By Scott King

As AI moves deeper into hospital operations, health system COOs and strategy leaders say their roles are shifting from gathering information and overseeing workflows to coaching teams, building governance and deciding where the technology belongs. Many are using AI to reduce administrative burden, surface operational problems in real time and free clinicians to spend more time with patients.

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