HRO Apparent Cause Analysis Workshop – 11/10

This workshop is only open to CHA PSO Member Hospitals.

Press Ganey will train leaders in the execution of structured investigations of the precursor and near-miss events to link individual errors to system causes.

Apparent Cause Analysis (ACA) is a limited investigation of lesser harm events. If conducted using a structured process using proximate cause statements that link individual errors to system causes, this type of analysis can be used for intermediate corrective actions. ACA is also a valuable database contributor to periodic Common Cause Analyses that should be used to identify systemic common causes as well as special cause variations.

Target audience: Nurses, physicians, quality professionals, risk managers, frontline leaders, and others who respond to patient and employee safety events.

Apparent Cause Analysis Workshop will be held on Tuesday, November 10, 2026 from 9:00 a.m.-11:45 a.m.  Virtual Program held via Zoom.  

This workshop is limited to 40 participants.  

This workshop is only open to CHA PSO Member Hospitals