Quality and Patient Safety

Connecticut hospitals and health systems are dedicated to providing exceptional, safe, and high-quality patient care. They have set themselves apart nationally with an ambitious statewide initiative that focuses on eliminating all-cause preventable harm to patients and protecting the healthcare workforce using a total systems approach to safety.

In the fall of 2023, CHA launched HRO Forward, the next phase in the statewide high reliability journey. This builds on work that began in 2012, when 100% of Connecticut hospitals committed to continuous improvement by adopting high reliability principles, engaging in extensive training, and sharing best practices. 

Today, HRO Forward is convening leadership and staff for expert-led education and multidisciplinary training informed by the latest safety science. This collective and intensive work advances Connecticut hospitals’ and health systems’ role as national leaders in quality and safety.