Education Programs

High Reliability Organization (HRO) Trainings

Launched in the fall of 2023, HRO Forward builds on the work that began in 2012 when CHA implemented the first-in-the-nation statewide collaborative to create a safety culture, adopting high reliability principles and engaging in extensive training and hands-on interactive simulation. 

Education is customized to include all levels of current staff from new hires to senior leaders and clinical staff.

HRO Apparent Cause Analysis Workshop – 1/28

Virtual

This workshop is only open to CHA PSO Member Hospitals. Press Ganey will train leaders in the execution of structured investigations of the precursor and near-miss events to link individual […]

Free

HRO Cause Analysis Workshop, Two-Day Session – 2/18 & 2/19

Connecticut Hospital Association 110 Barnes Road, Wallingford, CT, United States

This workshop is only open to CHA PSO Member Hospitals. The two-day Cause Analysis Workshop features interactive lectures, case study applications, and group discussion to reinforce the framework, tools, and […]

Free

HRO Safety Coach Training – 3/12

Connecticut Hospital Association 110 Barnes Road, Wallingford, CT, United States

This session is only open to CHA PSO Member Hospitals. Safety Coaches are peer mentors, designed to recognize and acknowledge good high reliability behavior and to remind people about opportunities […]

Free

HRO Apparent Cause Analysis Workshop – 3/12

Connecticut Hospital Association 110 Barnes Road, Wallingford, CT, United States

This workshop is only open to CHA PSO Member Hospitals. Press Ganey will train leaders in the execution of structured investigations of the precursor and near-miss events to link individual […]

Free