Hartford HealthCare sees positive results from AI-enabled virtual care service

HealthLeaders Media – Tuesday, December 30, 2025
By Christopher Cheney

Hartford HealthCare’s new virtual care service, HHC 24/7, has boosted access to primary care services and provided an opportunity to recruit new clinicians.

HHC 24/7, which launched in April, is being offered in a partnership with K Health. An HHC 24/7 visit starts with the patient interacting with an AI tool that generates a patient chart for HHC 24/7 physicians and advanced practice providers who are employed by Hartford HealthCare.

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