CHA offers career opportunities in a variety of professions.

Reports to: Chief Operating Officer

OVERVIEW

The Connecticut Hospital Association (CHA) seeks a strategic and seasoned business leader to direct all sales and marketing, business development, technology, and operations activity required to achieve growth expectations and financial goals in the ChimeNet business unit. ChimeNet, an affiliate of CHA, is a well-established Connecticut-based information technologies (IT) managed service provider, offering innovative solutions and 24/7/365 support for hospitals and health systems, schools and municipalities, and commercial businesses. Through ChimeNet, CHA provides information technology services for member hospitals and other entities, including network connectivity and equipment, network security, data center, and cloud infrastructure. ChimeNet provides member and customer value by combining internally developed services and infrastructure with services offered by telecommunications carriers, equipment manufacturers, and other service providers to deliver vendor-agnostic best-of-breed IT solutions.
This experienced IT executive will direct the ChimeNet team in developing and implementing a strategic business plan and supporting tactical goals, aligned with the overall CHA Strategic Plan, to expand the current market and customer base, provide innovative products and services, and direct the implementation of advanced technologies.

DESCRIPTION OF DUTIES

1. Lead and manage the ChimeNet team, including sales, operations, and technical services. Set the vision and ensure goals are established, coordinated and monitored, and result in the delivery of solutions that provide member/client satisfaction, conform to industry best practices, and meet internal business objectives.
2. Develop and implement sales and marketing strategies to support ChimeNet’s short and long-term business development initiatives. Responsible for the analysis of new business opportunities through market research, new business sourcing, portfolio management, and contract execution. Work collaboratively with executive team to ensure sales and marketing strategies support long-term organization plans.
3. Provide tactical direction and operational oversight for all sales and marketing activities. Develop new products, new processes and standards that support sales and marketing initiatives. Implement sales strategy to increase market share within several verticals including but not limited to hospitals, physician practices, schools, and municipalities.
4. Build and sustain strategic relationships with decision makers in targeted accounts. Ensure all accounts are managed effectively, and that dashboard metrics are routinely utilized to report progress and escalate issues with delivery dates, cost, or other deliverables at risk.
5. Provide support to the operations team through critical thinking and ability to assess risk to ensure the strategic and financial goals of the business are on track.
6. Provide oversight and direction to the technical team to establish and implement best practices for network design, implementation, and management.
7. Ensure high performance of team through feedback, mentoring team members, and encouraging training and development.

REQUIREMENTS

Education:

The preferred candidate will have an advanced degree in a related information technology discipline. Master’s or an MBA is desirable, plus 8-10 years experience managing a cross-functional team, and the ability to understand the political landscape within client/partner organizations.

Skills:

1. Minimum of 10-15 years of sales and operational leadership experience in the high-tech industry, including at least 4-6 years of experience in data center operations, IT infrastructure deployment with telecom carrier technology and services, sales development, and/or strategic consulting
2. Managed service provider (MSP) experience required; hospital/healthcare experience preferred
3. Understanding of cloud (private, hybrid, and public), colocation, and network security services essential.
4. Strong verbal and written communication and analytical skills, proven leadership capabilities, superior negotiation and relationship management skills, and the ability to function successfully in a team-oriented environment
5. Demonstrated aptitude for working with complex technical accounts, including building and maintaining relationships with key decision makers. Ability to successfully negotiate solutions with peers, partners and customers
6. Effective leader with a strong work ethic and desire to guide and develop talent within the team
7. Critical thinker that is able to function effectively in a highly collaborative, interdisciplinary, team-oriented environment

EOE

REPORTING TO: Director, Accounting and Business Services

JOB SUMMARY:

Manage entire accounting process (general ledger, accounts receivable, accounts payable, and payroll), month-end closing, account reconciliation, billing and collections, and year-end audit preparation. Manage related financial reporting to include ad hoc analysis, financial statement production, and creation of quantitative schedules supporting CHA’s financial and operational metrics.

DESCRIPTION OF DUTIES:

• Manage the day-to-day accounting responsibilities to include general ledger, accounts payable, accounts receivable, payroll, treasury, budgeting, forecasting, revenue and expenditure variance analysis, capital assets reconciliations, and debt activity.
• Provide guidance to the accounting staff to ensure a streamlined workflow and completion of tasks.
• Complete month-end closing within 5 day timeline. Produce monthly financial statements, including ad hoc financial analytics and explanatory schedules. Prepare monthly financial and operational performance metrics reports.
• Oversee payroll function to include processing, reconciliation, and reporting.
• Assist with year-end audit preparation and execution. Interface with auditors, complete financial schedules and analysis, and prepare information used to complete annual tax returns.
• Assist with the annual budgeting process by completing financial schedules and analysis.
• Develop and implement methods to ensure daily/weekly priorities are established, follow-up is done routinely, and deadlines are met. Create system and process improvements to streamline existing procedures.
• Prepare/coordinate presentations, reports, draft documents, and communications as required.
• Prepare and file corporate filings with regulatory agencies, including Secretary of State (SoS), Public Utilities Regulatory Authority (PURA), Federal Communications Commission (FCC), Universal Services Administrative Company (USAC), Pension Benefit Guaranty Corporation (PBGC), and others.
• Other ad hoc projects with regular communication of project status and timelines.

REQUIREMENTS:

• Bachelor degree in Accounting; minimum of 5-7 years’ experience in an accounting or financial role.
• Strong knowledge of accounting principles, practices, standards, laws and regulations, including GAAP.
• Meticulous attention to detail, analytical abilities, critical-thinking skills, and intellectual curiosity.
• Effective verbal and written communication skills; ability to speak and write with clarity is essential.
• Excellent MS Suite skills; advanced Excel experience a must, Microsoft Dynamics SL and Sage Fixed Assets experience a plus.
• Experience using payroll systems; ADP strongly preferred.
• Organization and planning skills, flexibility/adaptability to constantly changing priorities.
• Demonstrated customer relations and service delivery skills.
• Experience working in a team-oriented, collaborative, and process-oriented environment; ability to establish effective interpersonal relationships.

EOE