|Monday, October 29, 2018|
Gemba Walks: A LEAN Model for Sensitivity to Operations
Location: Live Webinar, Presented at your Facility
There is no fee for this event.
Our focus on microsystems continues with a LEAN strategy for increasing an understanding of the role of the front-line worker and the activity that those front-line staff undertake on a day to day basis. Gemba walks allow leaders to view workflow, patient interactions, and competing priorities that frontline staff face every day. On this webinar, you will learn how to conduct and analyze a Gemba walk. The webinar will be taught by Dennis Delisle, ScD. Dr. Dennis Delisle is the author of Executing Lean Improvements: A Practical Guide with Real-World Healthcare Case Studies, published by ASQ Quality Press. Dr. Delisle holds certifications as a Lean Master, Six Sigma Black Belt and Project Management Professional. He is a trained examiner for the Keystone Alliance for Performance Excellence and co-led Jefferson’s Performance Excellence program, utilizing the Malcolm Baldrige National Quality Award Criteria.
This webinar is funded by HRET HIIN
Registration for this event is now closed.