Program Listing

If you have questions or experience problems registering, please contact CHA Education Services at 203-294-7263 or educationservices@chime.org.


Cancellation Policy

Cancellations received ten business days prior to the program date will receive a full refund minus an administrative fee. After that time, you may send a substitute. There is no refund.

Inclement weather

In the event of inclement weather, call 203-265-7611 after 6:30 a.m. and select option #4 for a cancellation update.


Canceled - 2020 CHA Patient Safety Summit
Friday, April 3, 2020
9:00 AM - 4:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $250
  • Other Member: $325
  • Non-Member: $550

This program has been canceled and will be rescheduled.

Please join us for CHA’s 18th annual Patient Safety Summit on Friday, April 3 at CHA. This year’s Summit will focus on resilience and high reliability.

The Summit will begin with a presentation by Tanya Lord, a Patient Advocate whose son died after a tonsillectomy. Following Ms. Lord’s presentation, Michael A. Rosen, MA, PhD, Assistant Professor at the Armstrong Institute for Patient Safety and Quality at the Johns Hopkins University School of Medicine, will present the keynote. The Summit will also include presentations on Emergence Theory, a new approach to patient safety, and the role resilience plays in both patient safety and worker safety.  

Breakfast and lunch will be provied; registration and breakfast begin at 8:30 a.m.

View Brochure | Registration for this event is now closed.


Caring for the Human Spirit Conference—Live Webcast
Monday, April 20, 2020 — Tuesday, April 21, 2020
11:00 AM - 5:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $125
  • Other Member: $150
  • Non-Member: $200

This real-time webcast will include the keynote and plenary presentations, and select workshops from the Caring for the Human Spirit Conference in Santa Fe, NM, and provide an excellent opportunity to earn CEUs. Additionally, the webcast will provide an opportunity to engage multiple members of your organization and facilitate the sharing and dissemination of knowledge—while minimizing cost and travel time.

Lunch will be provided on both days; registration begins at 10:30 a.m. each day.

View Brochure | Event Registration


Wellness and the Workplace: Making the Workplace Better for our Staff
Wednesday, April 22, 2020
1:00 PM - 6:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Join the President of the Pennsylvania Patient Safety Authority Stan Smullens, MD, and Licensed Clinical Social Worker SaraKay Smullens, MSW, in a workshop to improve wellness and resilience within your organization.

The program is being presented as part of the Partnership for Patients HIIN educational series.

View Brochure | Event Registration


2020 CHA Regulatory Compliance Conference: Cybersecurity Risks and Prevention Strategies
Monday, April 27, 2020
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $225
  • Other Member: $250
  • Non-Member: $500

Please save the date for the 2020 CHA Regulatory Compliance Conference, focused on cybersecurity. CHA is pleased to partner with cybersecurity experts at the American Hospital Association to bring you this important and timely workshop. Cyber leaders from the Connecticut FBI will also join us to discuss the global cyber threat landscape impacting healthcare in our state. This workshop is designed for both technical and non-technical hospital and health system leaders and will focus on cybersecurity as a strategic enterprise risk issue, with implications for care delivery and patient safety.

Breakfast and lunch will be provided; registration and breakfast begin at 8:30 a.m.

View Brochure | Event Registration


Managing the Operating Budget
Thursday, April 30, 2020
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $175
  • Other Member: $225
  • Non-Member: $250

In today’s healthcare environment, resources are limited. Managers are challenged to get the most out of their budgeted resources and comply with budgetary constraints. The need for sound budget management tools is paramount. Managers must understand revenue and costs behavior, how to analyze their departmental performance, and how to modify performance to achieve their budgeted operational and financial objectives.

This day-long program—part two of a two-part series presented at member request—will introduce managers to a variety of analytic tools (revenue and spending analysis, volume adjusted variance analysis, work process and root cause analysis, revenue and expense forecasting) as well as a number of strategies to improve revenue and expense performance.

Bill Ward, a popular and dynamic lecturer on financial management in healthcare returns at member request to present this program.

Breakfast and lunch will be provided; registration and breakfast begin at 8:30 a.m.

View Brochure | Event Registration


Healthcare Financial Management—an Overview
Friday, May 1, 2020
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $175
  • Other Member: $225
  • Non-Member: $250

Because healthcare delivery methods and payment systems are changing rapidly, carefully managing the financial health of the organization is more important than ever. Resources are scarce and stretched to the breaking point. Doing more with less is routine. The need for sound business and financial management tools—survival skills—is paramount for all managers. These include planning and budgeting, financial analysis, and maximizing resources, all of which are essential if managers are to achieve the institution’s mission and financial results.

Bill Ward, a popular and dynamic lecturer on financial management in healthcare returns at member request to present this program.

Please note: this program was previously called Financial Skills for Managers and is targeted to those with limited exposure to financial management concepts.

Breakfast and lunch will be provided; registration and lunch begin at 8:30 a.m.

View Brochure | Event Registration


Best Practices for Nonhazardous and Hazardous Sterile to Sterile Compounding (three-day training for Hospital Pharmacists and Pharmacy Technicians)
Wednesday, May 13, 2020
8:00 AM - 5:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $2,500
  • Other Member: $2,500
  • Non-Member:

This three-day, interactive training is designed for hospital pharmacists and pharmacy technicians, and will provide best practice education and the skills necessary for nonhazardous and hazardous sterile to sterile compounding. Specific areas that will be addressed are: contamination controls—including garbing, hand hygiene, and donning and doffing—sterile to sterile compounding, sanitization, decontamination, environmental monitoring, and receiving, storing, compounding, and transporting hazardous drugs.

Registration for this session includes access to 29 of CriticalPoint’s eLearning lessons and post tests, comprising 34 hours of ACPE-approved CE. The 29 lessons and post tests must be completed by all participants prior to the scheduled training. The three-day live training is awarded 21.5 hours of ACPE-approved CE.

Breakfast and lunch will be provided on each day; registration and breakfast begin at 7:30 a.m.

This three-day training session will be held on May 13, 14, and 15, 2020.

View Brochure | Event Registration


Best Practices for Nonhazardous and Hazardous Sterile to Sterile Compounding (for Hospital Engineers, Architects, and Facilities Personnel)
Wednesday, May 13, 2020
8:00 AM - 2:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $715
  • Other Member: $715
  • Non-Member:

This training—which is designed for hospital engineers, architects, and facilities personnel—will include contamination control principles related to cleanroom suites and segregated compounding areas, and information on primary and secondary engineering controls for nonhazardous sterile compounding and hazardous drug compounding.

Registration for this session includes access to two of CriticalPoint’s eLearning lessons on Engineering Controls for Sterile Compounding. These two lessons and post tests must be completed by all participants prior to the scheduled training.

Breakfast and lunch will be provided; registration and breakfast begin at 7:30 a.m.

View Brochure | Event Registration


Best Practices for Nonhazardous and Hazardous Sterile to Sterile Compounding (for Quality Professionals and Infection Preventionists)
Thursday, May 14, 2020
8:00 AM - 2:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $715
  • Other Member: $715
  • Non-Member:

This training—which is designed for quality professionals and infection preventionists—will include education on sanitization of sterile compounding primary and secondary engineering controls, gloved fingertip sampling, environmental monitoring, and an overview of aseptic work practices.

Registration for this session includes access to two of CriticalPoint’s eLearning lessons for Viable Facility Sampling Metrics. These two lessons and post tests must be completed by all participants prior to the scheduled training.

Breakfast and lunch will be provided; registration and breakfast begin at 7:30 a.m.

View Brochure | Event Registration


Issue-Based Forum: The Next Phase of the Opioid Epidemic
Thursday, May 14, 2020
12:00 PM - 2:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: No Fee for Acute Care Members
  • Other Member: No Fee for Other Members
  • Non-Member: N/A

CHA’s Emergency Department Directors and Emergency Department Nursing Directors Meeting Groups are hosting a panel presentation by federal officials entitled: The Next Phase of the Opioid Epidemic at the Connecticut Hospital Association on Thursday, May 14, 2020 from 12:00 p.m. until 2:00 p.m.  

Panelists committed to date include:

John McGough, New England Regional Director, United States Department of Health and Human Services (HHS),

Tom Coderre, Regional Administrator (Region 1), Substance Abuse and Mental Health Services Administration (SAMHSA),

Chris Bersani, Deputy Regional Administrator and the National Lead for Behavioral Health for the Office of Regional Operations of the Health Resources Services Administration,

Timothy J. Pappalardo, MSW, Commander, U.S. Public Health Service, Office of Program Operations and Local Engagement, Centers for Medicare and Medicaid Services (CMS), and 

Paul Jacobsen, Executive Officer, HHS New England Region.

Topics to be addressed include the past, present, and future state of the opioid crisis, the emerging situation regarding methamphetamines and other substances (e.g., synthetic Fentanyl and other poly-drugs), and the accompanying risk and increase in violence against healthcare providers in all settings. 

This is a CHA member event.

Event Registration


Transitioning From Staff to Management: What’s Next?
Tuesday, May 19, 2020
8:30 AM - 3:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $225
  • Other Member: $250
  • Non-Member: $300

Whether recently assigned to the role of manager or a seasoned veteran, it is important to determine how well your problem solving, critical thinking, and decision making skills are keeping pace with the ever-changing healthcare environment. For those who attended “Staff to Management: Starting the Transition” in March or September, this is the second course in the two-part program and provides additional development for all managers—those who are new to the role and those who want to continually improve their skills.

Breakfast and lunch will be provided; registration and breakfast begin at 8:00 a.m.

View Brochure | Event Registration


Emotional Intelligence and Its Impact in the Workplace
Wednesday, May 20, 2020
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $225
  • Other Member: $250
  • Non-Member: $300

Research has indicated that EQ is an important leadership competency, and essential to driving performance improvement, beyond “book knowledge” alone. This program was developed at member request and implemented in 2019 with positive feedback from participants.  Understanding and improving personal and social competence will enable participants to develop new insights and key behaviors that positively impact organizational culture.

Breakfast and lunch will be provided; registration and breakfast begin at 8:30 a.m.

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HRO Rounding to Influence
Tuesday, May 26, 2020
1:00 PM - 4:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

The program teaches leaders how to go out on the units to coach, mentor, and sustain high reliability habits and practices by interacting with front line staff and medical staff. 

Registration begins at 12:30 p.m.

This program is only open to CHA HRO members.

Event Registration


HRO Train-the-Trainer
Wednesday, May 27, 2020
9:00 AM - 4:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

We have added a Train-the-Trainer session on Wednesday, May 27, 2020 from 9:00 a.m. to 4:15 p.m.  Train-the-Trainer is for those staff who become your trainers for your organization.  We know many of you have had turnover in your trainers since you started, and the material has been updated to reflect new advances in high reliability.  

Breakfast and lunch will be provided; registration and breakfast begin at 8:30 a.m.

This program is only open to CHA HRO members.

Event Registration


HRO Root Cause Analysis Training (two-day training)
Thursday, May 28, 2020
8:30 AM - 4:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Cause analysis teaches staff how to evaluate events, patterns of events, and causes of events, and then helps staff ascertain how to implement solutions.  The sessions are for quality, safety, risk management, and other staff who respond to events. 

Please note: this is a two-day course; participants should attend both program dates--May 28 and 29, 2020.

This session is open to CHA HRO members.

Breakfast and lunch will be provided on both days; registration and breakfast begin at 8:00 a.m. 

Event Registration


Safety Starts with Me for Physicians and Advanced Practice Providers
Thursday, May 28, 2020
5:00 PM - 8:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Hospitals may want to send their physicians and APPs to CHA for their high reliability training. We will cover the behaviors and practices of a high reliability organization and add some leadership strategies as well. This course is good for all physicians in the in-patient and out-patient areas of your healthcare organization. Dinner will be served and this training is eligible for CME, Nursing, and Quality credits.

This program is for CHA HRO members.

Event Registration