Program Listing

If you have questions or experience problems registering, please contact CHA Education Services at 203-294-7263 or educationservices@chime.org.

Cancellation Policy

Cancellations received ten business days prior to the program date will receive a full refund minus an administrative fee. After that time, you may send a substitute. There is no refund.

Inclement weather

In the event of inclement weather, call 203-265-7611 after 6:30 a.m. and select option #4 for a cancellation update.

Healthcare Partners Join CHA in Hosting Webinar on Accessibility Standards for Medical Diagnostic Equipment

On Wednesday, October 26, CHA and other healthcare provider associations hosted an issue-based forum focused on a review of the U.S. Access Board's accessibility standards for medical diagnostic equipment (MDE). At the forum, the participants heard from Bobby Stinnette, Accessibility Specialist at the U.S. Access Board, on design standards criteria for examination tables and chairs, weight scales, radiological and mammography equipment, and other diagnostic equipment that are accessible to people with disabilities. Participants also reviewed standards for equipment that assists in transfer from mobility aids and addressed transfer surfaces, support rails, armrests, and other features.

The forum was held to promote awareness of a new Connecticut law, supported by CHA and passed in 2022 that seeks to make healthcare providers aware of the standards, and requires institutions, including hospitals, to take these MDE standards into consideration before purchasing various types of medical equipment (Section 73 of Public Act 22-58).

CHA partnered with LeadingAge CT, the Connecticut State Medical Society, the Connecticut Association of Health Care Facilities/Connecticut Center for Assisted Living, and the disability advocacy community in providing this forum to members and the public. CHA recognizes the importance of this access issue and recommends anyone with an interest to watch the forum’s 60-minute recording, which can be found here.

Kickoff Meeting for HRO - onsite registration
Wednesday, September 27, 2023
8:30 AM - 11:30 AM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

This training is only open to CHA Patient Safety Organization Members.

The next phase of HRO begins with a kickoff breakfast meeting at the CHA offices in Wallingford on September 27, from 8:30-11:30 a.m. We are strongly encouraging in person attendance at this first meeting if at all possible.

The first portion of our kick-off will include a high-level overview of our journey thus far, plans for this next phase and presentation by IHI Project Consultant, Dr. Jeffrey Salvon-Harmon, Vice President of Safety.

The second portion will include a group discussion and detailed review of the components of the project plan. This will also be an opportunity to meet with the core teams from other organizations.

This registration is for in-person attendance at CHA in Wallingford.

Event Registration

Kickoff Meeting for HRO - virtual registration
Wednesday, September 27, 2023
8:30 AM - 11:30 AM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

This training is only open to CHA Patient Safety Organization Members.

The next phase of HRO begins with a kickoff breakfast meeting at the CHA offices in Wallingford on September 27, from 8:30-11:30 a.m.

The second portion will include a group discussion and detailed review of the components of the project plan. This will also be an opportunity to meet with the core teams from other organizations.

This registration is for virtual attendance via Zoom (a Zoom link will be sent to all registrants closer to the meeting date).

Event Registration

How to Have the Tough Conversations in Healthcare
Thursday, October 12, 2023
1:00 PM - 2:00 PM
Live Webinar, Presented at your Facility

Fees:

Acute Care Hospital Member: $30 per webinar or $100 for the four-part series
Other Member: $30 per webinar or $100 for the four-part series
Non-Member: Available to CHA members only

Coaching staff to higher levels of performance is one of the most important skill sets a leader must have. Leadership becomes particularly challenging when a critical conversation needs to occur. This interactive session will provide practical strategies to help you become a more effective communicator, as well as provide hands-on practice in conflict management.

To register for the entire four-part series, please e-mail CHA Education Services at EducationServices@chime.org.

View Brochure | Event Registration

Planning For Success: Leadership and Management Skills
Tuesday, October 17, 2023
9:00 AM - 12:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

Acute Care Hospital Member: $200 (Discount pricing is available for those that attend the entire series. Please see the attached brochure for details.)
Other Member: $200 (Discount pricing is available for those that attend the entire series. Please see the attached brochure for details.)
Non-Member: $250

This opening session will introduce participants to a leadership framework for analyzing personal values, leadership style, motivation drivers and influences, and communication style.

Participants will explore and determine the type of leader they want to be, and create a path to becoming the best version of themselves.

This session is taught by Sarah Campbell Arnett, MA, NCC, BC-DMT, BCC, CCMP, a popular presenter for CHA Members.

This is session one of the six-session Essential Skills Every Leader Needs education series. If you'd like to register for the full six-session series, please e-mail CHA Education Services at EducationServices@chime.org.

View Brochure | Event Registration

Cause Analysis Workshop - Two-Day Session
Thursday, October 19, 2023
9:00 AM - 5:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

This training is only open to CHA Patient Safety Organization Members.

The Cause Analysis Workshop is targeted for safety, quality, or risk department RCA analysts across Connecticut hospitals. This session will use interactive lectures, case study applications, and group discussion to reinforce the framework, tools, and techniques to enhance the identification of root causes, corrective actions, and lessons learned. The Workshop will also provide an in-depth understanding of how human performance is influenced and managed in complex systems.

Cause Analysis Workshop will be held on Thursday, October 19 and Friday, October 20 from 9:00 a.m.—5:00 p.m. at CHA in Wallingford.

Event Registration

Professional Presentation Skills
Tuesday, October 24, 2023
9:00 AM - 12:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

Acute Care Hospital Member: $200 (Discount pricing is available for those that attend the entire series. Please see the attached brochure for details.)
Other Member: $200 (Discount pricing is available for those that attend the entire series. Please see the attached brochure for details.)
Non-Member: $250

One of the key roles of a leader is communicating information to employees, peers, and other leaders. To be effective, this information should be clearly structured, concise, and delivered with confidence.

This engaging workshop will provide techniques to develop an organized presentation that is customized for a given audience, analyzes best practices for effective presentations, and increases confidence during delivery. Participants will be able to apply learning through one-on-one practice and feedback.

This session is presented by Liz P. Summers, founder and president of Advancing Leadership Consulting, who brings more than 20 years of communication and leadership development experience with both for profit and nonprofit organizations.

This is session two of the six-session Essential Skills Every Leader Needs education series. If you'd like to register for the full six-session series, please e-mail CHA Education Services at EducationServices@chime.org.

View Brochure | Event Registration

Write Like a Professional
Wednesday, October 25, 2023
9:00 AM - 12:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

Acute Care Hospital Member: $200 (Discount pricing is available for those that attend the entire series. Please see the attached brochure for details.)
Other Member: $200 (Discount pricing is available for those that attend the entire series. Please see the attached brochure for details.)
Non-Member: $250

Professional, well-crafted written communication is important for leaders in any industry. Using the correct tone, medium, grammar, and level of formality shows that you care about the recipient of your messages and that you have taken time to understand your audience.

At the end of this session, learners will be able to employ each element above to communicate on a professional level with a variety of audiences. Participants will be able to apply their skills through one-on-one practice and feedback.

This workshop is provided by Liz P. Summers, founder and president of Advancing Leadership Consulting.

This is session three of the six-session Essential Skills Every Leader Needs education series. If you'd like to register for the full six-session series, please e-mail CHA Education Services at EducationServices@chime.org.

View Brochure | Event Registration

“Safety Starts with Me” CHAMP Safety Habit Training - Virtual Session 1 of 2
Thursday, October 26, 2023
12:00 PM - 1:30 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

This training is only open to CHA Patient Safety Organization Members.

The training offered in the “Safety Starts with Me” CHAMP Safety Habit Training course remains foundational to reduce preventable harm in healthcare and to the next phase of developing HRO in Connecticut. CHAMP Safety Habits are behavior-based expectations selected to be comprehensive in addressing the three common types of human error (skill-based, rule-based, and knowledge-based errors) and to address specific common causes of past events and other identified performance concerns of the organization. This virtual session, applicable to everyone in the organization, will be offered in two consecutive classes, each class being 90 minutes in length. The first session will be held on 10/26/23 and the second on 11/14/23; separate registration is required for the 11/14/23 session.

Event Registration

Project and Time Management
Wednesday, November 1, 2023
9:00 AM - 12:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

Acute Care Hospital Member: $200 (Discount pricing is available for those that attend the entire series. Please see the attached brochure for details.)
Other Member: $200 (Discount pricing is available for those that attend the entire series. Please see the attached brochure for details.)
Non-Member: $250

Most people acknowledge they struggle with lost time—both personally and professionally. In fact, 37.5% of time lost by a typical busy professional is due to interruptions, scheduling hiccups, competing priorities, unproductive meetings, e-mail overload, and “fires.” When you do the math, numerous business days may be lost each month.

This session will provide participants with ways to decrease lost time. By improving efficiency, leaders will lower personal and employee stress levels, decrease absenteeism, improve retention, and increase productivity for organizations.

This session is taught by Helene Segura, owner of LivingOrderSA, and Productivity Consultant and Author.

This is session four of the six-session Essential Skills Every Leader Needs education series. If you'd like to register for the full six-session series, please e-mail CHA Education Services at EducationServices@chime.org.

View Brochure | Event Registration

Statewide Community Care Team (CCT) Forum - onsite registration
Thursday, November 2, 2023
9:00 AM - 12:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

The Connecticut Behavioral Health Partnership (CTBHP), in collaboration with the Connecticut Hospital Association (CHA) and Carelon Behavioral Health (Carelon), invite you to participate in a statewide Community Care Team (CCT) Forum on Thursday, November 2, 2023 at CHA in Wallingford or via Zoom.

This forum will address:

· history and the current state of the use of community care teams

· related integrated care models in communities around the state

· various approaches to operating CCTs

· discussion on approaches to leveraging data collection among CCTs in CT to

o facilitate the effectiveness and efficiency of a CCT

o fortify advocacy to sustain such programs.

Participants will have the opportunity to learn from existing teams, ask questions, and discuss how to maximize the benefits of CCTs for the people served by CCTs.

Event Registration

Statewide Community Care Team (CCT) Forum - virtual registration
Thursday, November 2, 2023
9:00 AM - 12:30 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

This forum will address:

· history and the current state of the use of community care teams

· related integrated care models in communities around the state

· various approaches to operating CCTs

· discussion on approaches to leveraging data collection among CCTs in CT to

o facilitate the effectiveness and efficiency of a CCT

o fortify advocacy to sustain such programs.

Participants will have the opportunity to learn from existing teams, ask questions, and discuss how to maximize the benefits of CCTs for the people served by CCTs.

Event Registration

Having Difficult Conversations
Wednesday, November 8, 2023
9:00 AM - 12:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

Acute Care Hospital Member: $200 (Discount pricing is available for those that attend the entire series. Please see the attached brochure for details.)
Other Member: $200 (Discount pricing is available for those that attend the entire series. Please see the attached brochure for details.)
Non-Member: $250

Session five focuses on understanding the principles of and the tools needed to initiate challenging conversations. This interactive session begins by discussing conflict—an inevitable challenge every leader faces, and includes a structured approach to addressing conflict effectively.

The session will explore the role conflict plays in the process of change and when conflict can be healthy—key factors in understanding how to resolve differences in perspective and experience present among individuals.

Participants will leave this session with a step-by-step approach for having difficult conversations. The process includes determining goals, expected outcomes of the conversation, evaluating the present moment and audience, and preparing and delivering the message.

Sarah Campbell Arnett, MA, NCC, BCDMT, BCC, CCMP, will present.

This is session five of the six-session Essential Skills Every Leader Needs education series. If you'd like to register for the full six-session series, please e-mail CHA Education Services at EducationServices@chime.org.

View Brochure | Event Registration

Workforce Development: A Strategic Approach in Healthcare
Thursday, November 9, 2023
1:00 PM - 2:00 PM
Live Webinar, Presented at your Facility

Fees:

Acute Care Hospital Member: $30 per webinar or $100 for the four-part series
Other Member: $30 per webinar or $100 for the four-part series
Non-Member: Available to CHA members only

Turbulent times call for responsive and adaptive healthcare leaders. Flexibility as leaders is as important as flexibility for our workforce. Are you leading with norms that are no longer valued by the current workforce? This session is focused on workforce (re)attraction and (re)engagement. Responding and adapting to change, as new values and new employee expectations arise, requires a paradigm shift for leaders. This session will help you get ready.

To register for the entire four-part series, please e-mail CHA Education Services at EducationServices@chime.org.

View Brochure | Event Registration

“Safety Starts with Me” CHAMP Safety Habit Training, Train-the-Trainer - AM Session
Thursday, November 9, 2023
8:30 AM - 12:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

This training is only open to CHA Patient Safety Organization Members.

CHA will continue to offer “Safety Starts with Me” CHAMP Safety Habit Training, Train-the-Trainer, a highly effective model CHA has utilized throughout its high reliability journey to disseminate HRO principles and behaviors throughout organizations. The training is scripted, and requires a strong quality and safety advocate and enthusiastic participant, from support staff to managers and senior leaders, including the CEO, who is willing to train others within their organization.

Event Registration

"Safety Starts with Me" CHAMP Safety Habit Training, Train-the-Trainer - PM Session
Thursday, November 9, 2023
1:00 PM - 5:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

This training is only open to CHA Patient Safety Organization Members.

Event Registration

“Safety Starts with Me” CHAMP Safety Habit Training - Virtual Session 2 of 2
Tuesday, November 14, 2023
12:00 PM - 1:30 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

This training is only open to CHA Patient Safety Organization Members.

Event Registration

Managing a Budget
Thursday, November 16, 2023
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

Acute Care Hospital Member: $200 (Discount pricing is available for those that attend the entire series. Please see the attached brochure for details.)
Other Member: $200 (Discount pricing is available for those that attend the entire series. Please see the attached brochure for details.)
Non-Member: $250

In today’s healthcare environment, resources are limited. Managers are challenged to comply with budgetary constraints, get the most out of their budgeted resources, and achieve both their departmental objectives and those of the organization. The need for a sound approach to budget management is paramount. Leaders must be adept at using proven tools to identify and correct performance problems.

This day-long program will focus on problem identification, budget management tools like volume adjusted variance analysis, using benchmarking and expense forecasting to control resource consumption, and developing effective remedial plans to correct performance deviations. Topics covered include:
• Identifying and categorizing performance problems
• Tools for managing the budget
• Reducing spending
• Developing remedial plans

This session is taught by William J. Ward, Jr., associate professor at Johns Hopkins University and popular presenter for CHA Members.

This is session six of the six-session Essential Skills Every Leader Needs education series. If you'd like to register for the full six-session series, please e-mail CHA Education Services at EducationServices@chime.org.

View Brochure | Event Registration