Program Listing

If you have questions or experience problems registering, please contact CHA Education Services at 203-294-7263 or educationservices@chime.org.


Cancellation Policy

Cancellations received ten business days prior to the program date will receive a full refund minus an administrative fee. After that time, you may send a substitute. There is no refund.

Inclement weather

In the event of inclement weather, call 203-265-7611 after 6:30 a.m. and select option #4 for a cancellation update.


Canceled: Create a Safer Hospital Initiative at Your Hospital
Monday, September 24, 2018
9:00 AM - 1:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

This session is canceled.

Utilizing the principles of high reliability, participants will learn strategies and tools to enhance worker safety, minimize workplace violence, and facilitate the adoption of peer-to-peer support programs for healthcare workers and team members.

Registration for this event is now closed.


HRO Cause Analysis - Two-Day Training
Tuesday, September 25, 2018
8:30 AM - 4:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

This two-day session will be held from 8:30 a.m. to 4:30 p.m. on September 25 and 26, 2018.  Cause analysis teaches staff how to evaluate events, patterns of events, and causes of events, and then helps staff ascertain how to implement solutions.  The sessions are for quality, safety, risk management, and other staff who respond to events. 

Breakfast and lunch will be provided each day.  Registration and breakfast begin at 8:00.

Registration for this event is now closed.


Webinar: Addressing Bloodborne Pathogens
Tuesday, September 25, 2018
12:00 PM - 1:00 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

This webinar discusses best practices for improving safety and decreasing the incidence of bloodborne pathogen exposures.

Event Registration


Lean Principles: Project Charter Preparation and Planning
Thursday, September 27, 2018
9:00 AM - 2:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $125
  • Other Member: $150
  • Non-Member: N/A

Lean principles and methodology are valuable in improving healthcare, but evidence shows that learning about the principles and methodology is simply not enough. In order to get the desired results, the principles must be applied. This program—a follow-up to CHA’s two-part Lean Principles: Process Flow and Value Stream Mapping in Healthcare—provides an overview of the methodology and tools needed for planning process improvement initiatives in your organization.

This is a “how to make it happen session” and will explain (and provide examples of) the elements of an effective project charter, a pre-requisite to any successful improvement initiative. When properly prepared, the charter focuses the team on the business case, problems, objectives, outcomes, and is a major factor in preventing project scope creep.
Participants are asked to bring with them a process improvement opportunity currently under consideration at their facility, enabling them to create a draft charter as part of their actionable plan toward their process improvement initiative.

NOTE: This program is designed for those that attended CHA’s Lean Principles: Process Flow and Value Stream Mapping in Healthcare—or those with a basic understanding of Lean principles and familiarity with the terminology. Clinical leaders, operational managers, continuous improvement coordinators and other change agents will benefit from learning this methodology to properly plan team oriented improvement initiatives.

Breakfast and lunch will be provided; registration and breakfast begin at 8:30 a.m.

View Brochure | Event Registration


Canceled: Peer Supporter Training
Thursday, October 11, 2018
9:00 AM - 4:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Gerald Lewis, PhD, will provide training for peer supporters and those who will train peer supporters in their organizations.  Dr. Lewis has worked with national and international government agencies, healthcare facilities, educational institutions, and private businesses on a wide range of work, behavioral health, and organizational issues.  His focus is facilitating organizational recovery and resiliency with the emphasis on “people-recovery.”

Registration begins at 8:30 a.m.

Registration for this event is now closed.


HIIN: Improving Health Equity: Bias and the Impact on Disparities in Health Outcomes
Tuesday, October 16, 2018
9:00 AM - 4:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Celebrating its seventh anniversary, CHA will host Improving Health Equity: Bias and the Impact on Disparities in Health Outcomes, an inspiring and informative health equity symposium focused on bias and its impact on disparities in health outcomes.

This year’s symposium features a keynote by David R. Williams, PhD, the Florence Sprague Norman and Laura Smart Norman Professor of Public Health at the Harvard T.H. Chan School of Public Health and Professor of African and African American Studies and Sociology at Harvard University. Dr. Williams served on the faculty of Yale University for six years and 14 at the University of Michigan. He holds an MPH from Loma Linda University and a PhD in Sociology from the University of Michigan. Dr. Williams is an internationally recognized social scientist focused on social influences on health.

The symposium also includes presentations by: Dorothy Roberts, Penn Integrates Knowledge Professor and the George A. Weiss University Professor of Law and Sociology, the Raymond Pace and Sadie Tanner Mossell Alexander Professor of Civil Rights, and Professor of Africana Studies, University of Pennsylvania; and Michael S. Brownstein, PhD, Associate Professor of Philosophy, John Jay College of Criminal Justice (CUNY).

The program is being presented as part of the Partnership for Patients HIIN educational series.

Registration begins at 8:30 a.m.

View Brochure | Event Registration


Create a Safer Hospital Initiative at Your Hospital
Wednesday, October 17, 2018
9:00 AM - 1:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Utilizing the principles of high reliability, participants will learn strategies and tools to enhance worker safety, minimize workplace violence, and facilitate the adoption of peer-to-peer support programs for healthcare workers and team members.

Event Registration


Designing the Healthcare-Community-Based Organization Connection of the Future
Wednesday, October 24, 2018
9:00 AM - 2:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

A key component of CHA’s Statewide Collaborative to Address Social Determinants of Health is the development of a technological platform through which hospitals/healthcare providers and community-based organizations communicate to effectively manage patients’ social determinants of health related needs.  In October, CHA will hold a program focused on designing the referral and communication process for the future.

Registration and breakfast begin at 8:30 a.m.

Event Registration


Safe Patient Handling Forum
Thursday, October 25, 2018
9:00 AM - 4:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

As part of our statewide Safer Hospitals Initiative CHA, in partnership with PMA Companies, is hosting a Safe Patient Handling Forum on October 25 at CHA in Wallingford, CT.  This Board-driven initiative is focused on providing healthcare staff with strategies and practices to improve worker safety, minimize workplace violence, and facilitate the adoption of peer-to-peer support programs.  

The Forum will feature data-driven best practices, industry standards, and new strategies for reducing patient handling injuries.  Attendees will have an opportunity to view and learn more about safe patient handling equipment currently on the market.

Registration begins at 8:30 a.m.

View Brochure | Event Registration


De-escalation Training
Tuesday, October 30, 2018
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $45
  • Other Member: $45
  • Non-Member: N/A

CHA is approved by CPI to provide an abridged version of its Nonviolent Crisis Intervention® foundation course using a blend of online and classroom learning to its members.  This program will provide attendees with CPI’s Blue Card™ confirmation.  Included in this program is approximately two hours of online pre-work and a pre-testPlease note: the pre-work and pre-test must be completed prior to attending the classroom portion of the program at CHA.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

Event Registration


HRO Leadership Method Training
Thursday, November 1, 2018
9:00 AM - 4:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Leadership Method Training is for organizations that are new to high reliability or for new management employees in organizations that are already on the high reliability journey.  Both hospital and ambulatory organization leadership practices will be addressed.  The leadership session is designed to teach hospital or ambulatory leaders the concepts of high reliability science and behaviors.  The sessions are structured for leaders at the manager level and above. 

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

Event Registration


HRO Safety Coach Training
Friday, November 2, 2018
1:00 PM - 4:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Safety Coaches are peer mentors, designed to recognize and acknowledge good high reliability behavior and to remind people about opportunities to improve behavior that does not stay true to high reliability concepts. 

Lunch will be provided.  Registration and lunch begin at 12:30.

Event Registration


HRO Rounding to Influence
Friday, November 2, 2018
9:00 AM - 12:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

The program teaches leaders how to go out on the units to coach, mentor, and sustain high reliability habits and practices by interacting with front line staff and medical staff. 

Breakfast will be provided.  Registration and breakfast begin at 8:30.

Event Registration


Lean Principles: Process Flow and Value Stream Mapping in Healthcare
Monday, November 5, 2018
9:00 AM - 2:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $279 per Acute Care hospital member attendee (total cost for both sessions)
  • Other Member: $309 per CHA Other member attendee (total cost for both sessions)
  • Non-Member: N/A

As the demands of health reform drive change in all areas of healthcare delivery, hospital leaders are focused on transforming their organizations through strategies that simultaneously increase revenue and sharply reduce costs. Lean principles offer leaders a management system and methodology that improves team engagement, eliminates road blocks, and allows hospitals to improve the quality of care for patients by reducing errors and waste streams, including wait times. It is a systematic approach to reducing costs and risks, while simultaneously setting the stage for growth and expansion.

Please note: this is a two-session program, participants should attend both sessions.  The second session will be held on Monday, November 12, 2018.

Breakfast and lunch will be provided during each session.  Registration and breakfast begin at 8:30 a.m.

View Brochure | Event Registration


Create a Safer Hospital Initiative at Your Hospital
Tuesday, November 6, 2018
9:00 AM - 1:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Utilizing the principles of high reliability, participants will learn strategies and tools to enhance worker safety, minimize workplace violence, and facilitate the adoption of peer-to-peer support programs for healthcare workers and team members.

Registration begins at 8:30 a.m.

Event Registration


Hunger and Health in Connecticut
Thursday, November 8, 2018
9:00 AM - 12:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

On Thursday, November 8, 2018, in conjunction with the Connecticut Food Bank, CHA will host a program on food insecurity.  Connecticut Food Bank CEO Bernard Beaudreau will begin the program of an overview of hunger and food insecurity in Connecticut, drawing upon the work of his organization in providing nutritious food to people in need through an extensive network of community-based food programs. The following program sessions will include what Connecticut is doing to address food insecurity and successful initiatives.

Registration and breakfast begin at 8:30 a.m.

Event Registration


2018 Nurse Leadership Forum
Tuesday, November 13, 2018
9:00 AM - 3:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $235 per person for the 1st–4th CHA Acute Care Hospital Member. $210 per person for the 5th–9th registrant from the same Acute Care Hospital Member institution. $190 per person for the 10th and more registrants from the same Acute Care Hospital Member.
  • Other Member: $260 per person for the 1st–4th CHA Other Members. $235 per person for the 5th–9th registrant from the same CHA Other Member institution. $210 per person for the 10th and more registrants from the same CHA Other Member institution.
  • Non-Member: $500 per person

Please save the date for the 2018 Nurse Leadership Forum. This year’s forum will be focused on a range of issues impacting the transformation underway in healthcare, including strategies and practical tools to help nurse leaders not only survive—but thrive in this constantly changing environment.

We are pleased to have Ben Nemtin (pictured right) present the keynote address at this year’s Forum. Number one New York Times Bestselling author, and star of MTV’s The Buried Life, Ben Nemtin’s story began 1O years ago. Wanting to change the monotony of day-to-day life in college, he and his friends set out on a two-week road trip with a camera and a borrowed RV to complete a list of “100 things to do before you die.” For each item they accomplished on their list, they helped complete strangers cross something off their own list. Since then, Mr. Nemtin and his friends have crossed off nearly all 100 list items and they have encouraged millions to
believe that anyone can achieve their dreams.

His bucket list quest has taken him from the White House playing basketball with President Obama (#95), to Oprah’s couch (#61), to having a beer with Prince Harry in London (#82). Currently, Mr. Nemtin is crossing off ‘#91: Make a Movie’, with The Buried Life feature documentary film set to release this year.

Breakfast and lunch will be provided; registration and breakfast begin at 8:30 a.m.

View Brochure | Event Registration


Transitioning From Staff to Management: What’s Next?
Wednesday, November 14, 2018
8:30 AM - 3:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $225 per person for first and second Acute Care Member attendees—$200 each for person three or more from the same Acute Care Hospital.
  • Other Member: $250 per person for first and second CHA Other Member attendees—$225 each for person three or more from the same CHA Other Member institution.
  • Non-Member: $300

Whether recently assigned to the role of manager or a seasoned veteran, it is important to determine how well your problem solving, critical thinking, and decision making skills are keeping pace with the everchanging healthcare environment. For those who attended “Staff to Management: Starting the Transition” in March or September, this is the second course in the two-part program and provides additional development for all managers—those who are new to the role and those who want to continually improve their skills.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:00 a.m.

View Brochure | Event Registration


Conflict Management: Engaging the Difficult Employee
Thursday, November 15, 2018
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $225 per person for first and second Acute Care Member attendees—$200 each for person three or more from the same Acute Care Hospital.
  • Other Member: $250 per person for first and second CHA Other Member attendees—$225 each for person three or more from the same CHA Other Member institution.
  • Non-Member: $300

It is clear to almost everyone that conflict is inevitable in life—in our personal lives as well as in the workplace. Different personalities, different work styles, cultural/ethnic norms, and differences in generational mix, all lead to an endless possibility of conflict surfacing at work.

What is not so clear is the role conflict plays in the process of change and effective team problem solving—both major factors in improving organization performance. How can we recognize and manage the sources and trigger points of conflict? When is conflict healthy—what makes it destructive? How can we reduce or defuse unnecessary conflict? What are the various styles of dealing with conflict, and the risks and benefits of each approach?

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

View Brochure | Event Registration


De-escalation Training
Friday, November 16, 2018
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $45
  • Other Member: $45
  • Non-Member: N/A

CHA is approved by CPI to provide an abridged version of its Nonviolent Crisis Intervention® foundation course using a blend of online and classroom learning to its members.  This program will provide attendees with CPI’s Blue Card™ confirmation.  Included in this program is approximately two hours of online pre-work and a pre-testPlease note: the pre-work and pre-test must be completed prior to attending the classroom portion of the program at CHA.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

Event Registration


CPQC: Disparities in Maternal and Infant Health Outcomes
Monday, November 19, 2018
9:00 AM - 4:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

On Monday, November 19, 2018, CHA will hold the Connecticut Perinatal Quality Collaborative Annual Conference from 9:00 a.m. – 4:00 p.m.  which will focus on “Disparities in Maternal and Infant Health Outcomes.”

The conference will include presentations by Heather Burris MD, Attending Neonatologist at Children’s Hospital of Philadelphia, who will present on birth outcomes related to racial disparities, Sarah Taylor, MD, Yale New Haven Children’s Hospital, and Deputy Commissioner Kristina Stevens, Department of Children and Families, who will speak about the implementation of the CAPTA legislation.

Registration and breakfast begin at 8:30 a.m.

Event Registration