Program Listing

If you have questions or experience problems registering, please contact CHA Education Services at 203-294-7263 or educationservices@chime.org.


Cancellation Policy

Cancellations received ten business days prior to the program date will receive a full refund minus an administrative fee. After that time, you may send a substitute. There is no refund.

Inclement weather

In the event of inclement weather, call 203-265-7611 after 6:30 a.m. and select option #4 for a cancellation update.


HRO Train-the-Trainer - Session Three
Tuesday, January 19, 2021
11:00 AM - 12:30 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

Safety Starts with Me Train-the-Trainer is a model for spreading training from an internal content expert to other staff in an organization.  The training is scripted.  It requires an enthusiastic participant who is willing to make time to train others within the organization.  Many hospitals in Connecticut have trained educators, frontline managers, and senior leaders, including the CEO, to be part of the training contingent.  Train-the-trainer sessions are for hospitals and ambulatory practices. 

Three (3) 90-minute virtual train-the-trainer sessions will review the CHA CHAMP patient safety and error prevention training material.  This material will be revised and updated to ensure it is timely and relevant to the challenges confronting today’s healthcare leaders, staff, and physicians.  Registrants must participate in all three sessions—whether in real-time or via the recordings.

Please note: Continuing Education credits are only awarded to those who attend the live session, and not to those who only view the recording.

This session is only offered to CHA HRO members

Event Registration


Issue-Based Forum: 21st Century Cures Act Update: Preparing for the CMS Patient Interoperability and Patient Access Final Rule, and the ONC Information Blocking Final Rule - Session Two of Three
Wednesday, January 20, 2021
11:00 AM - 12:30 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

CHA is pleased to offer a virtual, multi-disciplinary issue-based educational forum to update members on the 21st Century Cures Act.  Join your colleagues for this three-part series designed to provide practical guidance in preparing for the CMS Patient Interoperability and Patient Access Final Rule, and the ONC Information Blocking Final Rule.  These regulations will have a substantial impact on hospital operations when implementation and enforcement begin.  

The series will begin with an overview of all 21st Century Cures Final Rules, and include a focused discussion about a major, new e-notifications Condition of Participation, that requires compliance by May 1, 2021.

The second session in the series will focus on the ONC Information Blocking Final Rule including a review of HIPAA Patient Access rules and how they integrate with information blocking, information on the eight regulatory exceptions to this rule, and a discussion on the anticipated immediate impact on current practices.

The third and final session in the series will focus on procedures that hospitals should examine, and various steps to take immediately, to stay on track and meet April and May 1 compliance dates. This session will provide ample time for questions and discussion.

This issue-based-forum is designed for: chief information officers, HIM directors, health information professionals, information security officers, technology leaders, risk managers, compliance officers, in-house legal counsel, healthcare educators, and those interested in implementation strategies.

The three sessions are being held on Wednesday, January 13, January 20, and January 27.

This issue-based-forum is open to CHA members only.

View Brochure | Event Registration


HRO Fair and Just Culture - Coaching Session
Thursday, January 21, 2021
11:00 AM - 12:00 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

The Fair and Just Culture session, for anyone who manages people, will train staff to review performance when there is an adverse event from a standardized perspective—to focus on the behavior rather than the outcome. 

A 60-minute coaching session, tailored to HR business and safety department professionals, will be facilitated to identify and discuss key elements required for the sustainment of an effective fair and just culture program as part of organizational high reliability efforts.

Please note: Continuing Education credits are only awarded to those who attend the live session, and not to those who only view the recording.

This session is only offered to CHA HRO members

Event Registration


HRO Safety Coaching for Front-Line Staff
Tuesday, January 26, 2021
12:00 PM - 1:30 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

Safety Coaches are peer mentors, trained to recognize and acknowledge good high reliability behavior and to remind people about opportunities to improve behavior that does not stay true to high reliability concepts.  In a successful program, Safety Coaches are key change agents in building a culture of safety. 

A 90-minute education session for frontline Safety Coaches will be virtually facilitated, focusing on their roles and responsibilities as peer influencers, encouraging their colleagues to adopt safe and reliable practices as daily habits.

Please note: Continuing Education credits are only awarded to those who attend the live session, and not to those who only view the recording.

This session is only offered to CHA HRO members

Event Registration


HRO Apparent Cause Analysis - two-day program
Wednesday, January 27, 2021
12:00 PM - 1:30 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

This two-day course will focus on how to conduct an Apparent Cause Analysis (ACA).  ACA methodology is used to evaluate and better understand the causes of precursor events at the microsystem level.  Analyzing events using this tool will help direct the front-line leader to the appropriate improvement activities.  This course is for front-line leaders—nursing and physician—and quality managers.  After attending this program, the participant can serve as a local expert and provide coaching on ACAs to others in their setting. 

The second session will be held on Thursday, January 28, 2021 from 12:00 p.m. – 1:30 p.m.

Please note: Continuing Education credits are only awarded to those who attend the live session, and not to those who only view the recording.

This session is only offered to CHA HRO members.

Event Registration


Issue-Based Forum: 21st Century Cures Act Update: Preparing for the CMS Patient Interoperability and Patient Access Final Rule, and the ONC Information Blocking Final Rule - Session Three of Three
Wednesday, January 27, 2021
11:00 AM - 12:30 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

CHA is pleased to offer a virtual, multi-disciplinary issue-based educational forum to update members on the 21st Century Cures Act.  Join your colleagues for this three-part series designed to provide practical guidance in preparing for the CMS Patient Interoperability and Patient Access Final Rule, and the ONC Information Blocking Final Rule.  These regulations will have a substantial impact on hospital operations when implementation and enforcement begin.  

The series will begin with an overview of all 21st Century Cures Final Rules, and include a focused discussion about a major, new e-notifications Condition of Participation, that requires compliance by May 1, 2021.

The second session in the series will focus on the ONC Information Blocking Final Rule including a review of HIPAA Patient Access rules and how they integrate with information blocking, information on the eight regulatory exceptions to this rule, and a discussion on the anticipated immediate impact on current practices.

The third and final session in the series will focus on procedures that hospitals should examine, and various steps to take immediately, to stay on track and meet April and May 1 compliance dates. This session will provide ample time for questions and discussion.

This issue-based-forum is designed for: chief information officers, HIM directors, health information professionals, information security officers, technology leaders, risk managers, compliance officers, in-house legal counsel, healthcare educators, and those interested in implementation strategies.

The three sessions are being held on Wednesday, January 13, January 20, and January 27.

This issue-based-forum is open to CHA members only.

View Brochure | Event Registration


HRO Patient Safety for the ICU
Wednesday, February 10, 2021
12:00 PM - 1:00 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

This session will focus on high reliability for decreasing preventable adverse events in the ICU setting.  Attendees will learn about high reliability tools, behaviors, and practices that are specific to patient safety in their part of the organization.

Please note: Continuing Education credits are only awarded to those who attend the live session, and not to those who only view the recording.

This session is only offered to CHA HRO members.

Event Registration


HRO Patient Safety for the Peri-op Unit
Wednesday, February 17, 2021
12:00 PM - 1:00 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

This session will focus on high reliability for decreasing preventable adverse events in the peri-op setting.  Attendees will learn about high reliability tools, behaviors, and practices that are specific to patient safety in their part of the organization.

Please note: Continuing Education credits are only awarded to those who attend the live session, and not to those who only view the recording.

This session is only offered to CHA HRO members.

Event Registration


Building Resilience
Thursday, February 18, 2021
11:00 AM - 12:30 PM
Live Webinar, Presented at your Facility

Fees:

  • Acute Care Hospital Member: $100
  • Other Member: $100
  • Non-Member: $150

As cases of burnout among healthcare workers continue to spike—due in part to the added stress associated with COVID-19, resilience remains a top-cited antidote. Join your colleagues for this new virtual program on Building Resilience, part of CHA’s Leadership Development series. 

This interactive, virtual session will present information on the elements of resilience, the science of how the human brain works when encountering a threat or reward, and strategies that can be utilized to increase personal resilience.

This program is designed to help all healthcare professionals combat burnout that impacts both personal and organizational development. Space is limited, be sure to register today!

View Brochure | Event Registration


HRO Root Cause Analysis - two-day program
Wednesday, February 24, 2021
12:00 PM - 1:30 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

A root cause analysis (RCA) is a systematic approach to understanding the causes of an adverse event and identifying system flaws that can be corrected to prevent the error from happening again.  Root cause analysis training teaches staff how to evaluate events, patterns of events, and causes of events, and then helps staff ascertain how to implement solutions.  The sessions are for quality, safety, risk management, and other staff who respond to events.  

This is a two-day program; the second session will be held on Thursday, February 25, 2021.

Please note: Continuing Education credits are only awarded to those who attend the live session, and not to those who only view the recording.

This session is only offered to CHA HRO members.

Event Registration


HRO Patient Safety for the Labor and Birthing Unit
Wednesday, March 3, 2021
12:00 PM - 1:00 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

This session will focus on high reliability for decreasing preventable adverse events in the labor and birthing setting.  Attendees will learn about high reliability tools, behaviors, and practices that are specific to patient safety in their part of the organization.

Please note: Continuing Education credits are only awarded to those who attend the live session, and not to those who only view the recording.

This session is only offered to CHA HRO members.

Event Registration


HRO Patient Safety for the Emergency Department
Wednesday, March 10, 2021
12:00 PM - 1:00 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

This session will focus on high reliability for decreasing preventable adverse events in the emergency department setting.  Attendees will learn about high reliability tools, behaviors, and practices that are specific to patient safety in their part of the organization.

Please note: Continuing Education credits are only awarded to those who attend the live session, and not to those who only view the recording.

This session is only offered to CHA HRO members.

Event Registration


HRO Patient Safety for the Ambulatory Setting
Wednesday, March 17, 2021
12:00 PM - 1:00 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

This session will focus on high reliability for decreasing preventable adverse events in the ambulatory setting.  Attendees will learn about high reliability tools, behaviors, and practices that are specific to patient safety in their part of the organization.

Please note: Continuing Education credits are only awarded to those who attend the live session, and not to those who only view the recording.

This session is only offered to CHA HRO members.

Event Registration