The patient empowerment era is here

Becker’s Hospital Review – Thursday, October 9, 2025
By Laura Dyrda

Healthcare is being challenged to evolve in ways that mirror the convenience, personalization, and immediacy people now expect from every other aspect of their lives.

While the industry has long focused on clinical excellence and regulatory compliance, leaders say it has lagged behind in meeting consumers where they are. The next era of medicine, they argue, must be designed not only around treatments and outcomes — but around patient experience, trust, and accessibility.

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