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If you have questions or experience problems registering, please contact CHA Education Services at 203-294-7263 or educationservices@chime.org.


Cancellation Policy

Cancellations received ten business days prior to the program date will receive a full refund minus an administrative fee. After that time, you may send a substitute. There is no refund.

Inclement weather

In the event of inclement weather, call 203-265-7611 after 6:30 a.m. and select option #4 for a cancellation update.


Surgical Fire Prevention, Suppression, Evacuation: What You Need to Know
Monday, October 30, 2017
9:00 AM - 12:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

At member request, we are pleased to offer this program presented by consulting firm Russell Phillips & Associates, which will review surgical fire procedures and OSHA and TJC’s requirements for a fire risk assessment program at your hospital. Darren Osleger, Fire and Emergency Management Consultant, will discuss causes of surgical and special care fires, prevention strategies, and training programs for your hospital staff.

Breakfast will be provided; registration and breakfast begin at 8:30 a.m.

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2016 CMS Emergency Preparedness Standards and Designing a Hospital Emergency Management Program
Monday, October 30, 2017
1:30 PM - 5:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

We are pleased to have Andrew McGuire, Fire & Emergency Management Consultant and Connecticut Long Term Care Mutual Aid Plan Project Manager, Russell Phillips & Associates, with us to discuss best practices for designing infrastructure and specific disaster response and recovery plans, as well as the importance of training, and testing these plans. Mr. McGuire will review the four core elements of the 2016 CMS Emergency Preparedness Rule: Hazard Vulnerability Assessment (HVA) & Mitigation Plan, Communications Plan, Recovery Plan / Continuity of Operations Tools, and Plan training and testing (training/exercises/drills).

Lunch will be provided; registration and lunch begin at 1:00 p.m.

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HIIN: Improving Health Equity: Addressing Social Determinants of Health
Thursday, November 2, 2017
9:00 AM - 2:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Celebrating its sixth anniversary, CHA will host Improving Health Equity: Addressing Social Determinants of Health, an inspiring and informative health equity symposium.
This year’s symposium features a keynote by Rishi Manchanda, MD, MPH, physician, healthcare leader, and author of The Upstream Doctors. Dr. Manchanda is a passionate advocate and expert in improving care by addressing patients’ health-related social needs. He is the founder and President of HealthBegins, an enterprise that provides healthcare professionals and organizations with tools and methods to look for the social and environmental sources of patients’ illness as part of their assessment and care. Based on his
extensive experience working as a physician in South Central Los Angeles, providing primary  care for low-income families, Dr. Manchanda demonstrates how developing an “upstreamist” mindset will be critical to effectively improving health and transforming healthcare for the future.

The program is being presented as part of the Partnership for Patients HIIN educational series.

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CHA Nurse Preceptorship Program
Friday, November 3, 2017
8:30 AM - 3:45 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

Supporting and strengthening the work of nurse preceptors is critical to the development of new nurses and retention of the highly skilled staff registered nurses who teach them at the bedside.

CHA’s Nurse Preceptorship Program has routinely received positive feedback, featuring a curriculum developed by a team of educators from hospitals and schools of nursing, and designed to provide core content that is foundational for the role of nurse preceptor. This one-day program includes presentations and interactive sessions that cover topics such as roles and responsibilities, characteristics of a professional role model, basics of teaching and learning, tools and strategies for effective communication, principles of constructive feedback delivery, and evaluating competence. The Nurse Preceptorship Program will serve to start new nurse preceptors off with critical information and also may be of interest to nurse preceptors that have not had this content, or would like to be refreshed on these concepts.

Breakfast and lunch will be provided; registration and breakfast begin at 8:00 a.m.

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Creating Sustainability for High Reliability Organizations
Wednesday, November 8, 2017
9:00 AM - 12:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

This session is designed for drivers of change in your organization and covers techniques to ensure the changes resulting from high reliability approaches are ongoing. 

Medical, Nursing, and Quality continuing education credits are offered for this session.  

Registration and breakfast begin at 8:30 a.m.

Event Registration


HRO Safety Coach Training
Wednesday, November 8, 2017
1:00 PM - 4:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Safety Coaches are peer mentors, designed to recognize and acknowledge good high reliability behavior and to remind people about opportunities to improve behavior that does not stay true to high reliability concepts. 

Medical, Nursing, and Quality continuing education credits are offered for these sessions.  

Lunch will be provided.  Registration and lunch begin at 12:30.

Event Registration


HRO Train-the-Trainer
Thursday, November 9, 2017
9:00 AM - 4:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

The model for spreading the training to the rest of the staff is a train-the-trainer model.  The training is scripted.  It requires an enthusiastic participant who is willing to make time to train others within the organization.  Other hospitals in Connecticut have trained educators, front-line managers, and senior leaders, including the CEO, as part of the training contingent.  Train-the-trainer sessions are for hospitals and ambulatory practices. 

Medical, Nursing, Quality, and Radiology continuing education credits are offered for these sessions.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30.

Event Registration


Transitioning From Staff to Management: What’s Next?
Monday, November 13, 2017
8:30 AM - 3:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

Whether recently assigned to the role of manager or a seasoned veteran, it is important to determine how well your problem solving, critical thinking, and decision making skills are keeping pace with the everchanging healthcare environment. For those who attended “Staff to Management: Starting the Transition” in March or September, this is the second course in the two-part program and provides additional development for all managers—those who are new to the role and those who want to continually improve their skills.

Breakfast and lunch will be provided; registration and breakfast begin at 8:00 a.m.

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Leading Through Change
Tuesday, November 14, 2017
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

The scope and pace of change in healthcare is unrelenting. Sarah Campbell Arnett, Manager of Organizational Change at Cone Health, will be back at CHA to discuss the distinction between change and transition as well as provide tools for effectively leading during these changing and challenging times. This workshop will blend didactic and experiential material, giving leaders practical tools to engage their employees in shaping organizational culture and achieving outcomes that drive operational excellence.

Breakfast and lunch will be provided; registration and breakfast begin at 8:30 a.m.

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CHA Care Decisions Connecticut
Tuesday, November 14, 2017
11:00 AM - 3:00 PM
Other

Fees:

There is no fee for this event.

The Care Decisions Connecticut conference will be held at the Frank H. Netter MD School of Medicine at Quinnipiac University. Featuring a presentation by NPR’s Colin McEnroe, an author, playwright, professor, columnist, and blogger, the Conference is designed to raise awareness and provide an opportunity for people to discuss their healthcare wishes when facing serious illness.

The Conference also includes a session by Rev. Rosemary Lloyd, BSN, MDiv, Advisor to Faith Communities for The Conversation Project at the Institute for Health Care Improvement. Rev. Lloyd organizes, educates, and supports clergy and congregations in having values-centered conversations with loved ones and healthcare providers about crucial end-of-life matters.
Attendees will also have a unique opportunity to network with vendors who will answer questions and assist with end-of-life preparations.

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Neonatal Abstinence Syndrome
Monday, November 20, 2017
9:00 AM - 4:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Join us for a Connecticut Perinatal Quality Collaborative conference at CHA on Neonatal Abstinence Syndrome (NAS).  The conference will include a presentation by Brian T. Bateman, MD, MSc, Chief, Division of Obstetric Anesthesia, Department of Anesthesiology, Brigham and Women’s Hospital, and Associate Professor, Harvard Medical School, on the role of opiates in post-delivery pain relief.  It will also include a presentation by Victoria A. Flanagan, RN, MS, Perinatal Outreach Educator, Regional Program for Women’s and Children’s Health, and Director of Operations, NNEPQIN, Dartmouth-Hitchcock Medical Center, on Dartmouth-Hitchcock Medical Center’s successful “One Mom at a Time” collaborative.  The morning’s agenda also includes a session on the CAPTA legislation from DCF’s Kristina Stevens.  The afternoon will be spent working with hospital teams to develop their hospital-specific plans for treating this patient population.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

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CHA Patient-Directed Care Collaborative Webinar Series - Part 7
Tuesday, November 21, 2017
12:00 PM - 1:00 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

Please join the Patient-Directed Care Collaborative, an interactive webinar series, which will be held monthly from May 2017 – April 2018.

The Institute of Medicine (IOM) has declared that patient-centered care is a hallmark of high-quality care. 

Through the Patient-Directed Care Collaborative, participants will learn best practice strategies to advance patient-centered care delivery and a culture which sustains it. 

Utilizing this 12-month collaborative approach, teams from a variety of hospitals will work with each other and our faculty to identify process changes that will lead to lasting improvement in patient and family engagement.

The collaborative will meet virtually on the third Tuesday of each month from 12:00 p.m. – 1:00 p.m. from May, 2017 through April, 2018.  There is no cost to attend but pre-registration for each session is required.

Featured will be Tiffany Christensen, a nationally recognized public speaker and the author of three books exploring advocacy, end of life planning and partnership strategies in healthcare. Born with cystic fibrosis, Ms. Christensen has received two life-saving double lung transplants and today uses her patient background and professional training to address a variety of key topics revolving around the patient perspective. 

The series is being offered under the Hospital Improvement Innovation Network (HIIN) a CMS national initiative aimed at advancing patient and family engagement and reducing events of preventable patient harm.  

View Brochure | Event Registration


HRO Cause Analysis - Two-Day Training
Tuesday, December 5, 2017
8:30 AM - 4:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

This two-day session will be held from 8:30 a.m. to 4:30 p.m. on December 5 and December 6, 2017.  Cause analysis teaches staff how to evaluate events, patterns of events, and causes of events, and then helps staff ascertain how to implement solutions.  The sessions are for quality, safety, risk management, and other staff who respond to events. 

Medical, Nursing, and Quality continuing education credits are offered for these sessions.

Breakfast and lunch will be provided each day.  Registration and lunch begin at 8:30.

Event Registration


HIIN: An Introduction to Microsystems: Change at the Unit Level
Friday, December 8, 2017
9:00 AM - 4:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Change is hard, and changing multiple people to adopt evidence-based models of care in healthcare has been shown to take 17 years, according to the National Academy of Medicine. But there is evidence that supports models of change. Join national speakers as they discuss how to use personality types, team models, and new processes to create and sustain change at the unit level.

The program is being presented as part of the Partnership for Patients HIIN educational series.

Registration begins at 8:30 a.m.

Event Registration


CHA Patient-Directed Care Collaborative Webinar Series - Part 8
Tuesday, December 19, 2017
12:00 PM - 1:00 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

Please join the Patient-Directed Care Collaborative, an interactive webinar series, which will be held monthly from May 2017 – April 2018.

The Institute of Medicine (IOM) has declared that patient-centered care is a hallmark of high-quality care. 

Through the Patient-Directed Care Collaborative, participants will learn best practice strategies to advance patient-centered care delivery and a culture which sustains it. 

Utilizing this 12-month collaborative approach, teams from a variety of hospitals will work with each other and our faculty to identify process changes that will lead to lasting improvement in patient and family engagement.

The collaborative will meet virtually on the third Tuesday of each month from 12:00 p.m. – 1:00 p.m. from May, 2017 through April, 2018.  There is no cost to attend but pre-registration for each session is required.

Featured will be Tiffany Christensen, a nationally recognized public speaker and the author of three books exploring advocacy, end of life planning and partnership strategies in healthcare. Born with cystic fibrosis, Ms. Christensen has received two life-saving double lung transplants and today uses her patient background and professional training to address a variety of key topics revolving around the patient perspective. 

The series is being offered under the Hospital Improvement Innovation Network (HIIN) a CMS national initiative aimed at advancing patient and family engagement and reducing events of preventable patient harm.  

Event Registration


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