Connecticut Hospital Association


Patient Relations Contacts

CHA's acute care member hospitals share a common dedication to quality care and patient satisfaction. Feedback from patients and family members is a vital component of hospitals' efforts to continuously improve the patient experience. To facilitate contact with CHA-member hospitals, a directory of Patient Relations contacts follows:

Bridgeport Hospital

Daniel Walsh
Director of Patient Experience
(203) 337-8560

Danielle Gass
Patient Relations Specialist
(203) 337-8560

Shannon Kemp
Manager, Patient Experience
(203) 337-8560

Bristol Hospital

Andrea Adams
Patient Representative
(860) 585-3657

Karen Cornell, LCSW
Director, Patient & Customer Relations
(860) 585-3657

Connecticut Children's Medical Center

Shannon Grad
Dir, Patient and Family Experience
(860) 837-5534

Danbury Hospital

Diana Duhamel
Coordinator, Patient Relations
(203) 739-7480

Day Kimball Hospital

Janet Johnson
Coordinator, Pastoral Care/Volunteer Svc
(860) 963-6458

Greenwich Hospital

Christine Beechner, RN
VP, Patient Experience
(203) 863-4746

Griffin Hospital

Diane Betkoski
Director of Planetree Services
(203) 732-7181

Patricia Kiley
Patient Relations Coordinator
(203) 732-7181

Hartford Hospital

Jan Mello
Strategic Experience Advisor
(860) 972-3203

Lillanya Dantzler
Strategic Experience Advisor
(860) 972-3203

The Charlotte Hungerford Hospital

Susan Thebarge
Director, Patient Experience
(860) 496-6657

Kandy Kelson

(860) 496-6657

Lawrence + Memorial Hospital

Kelsey Vlieks
Manager, PS, Quality & Patient Relations
(860) 271-4849

Middlesex Hospital

Terri Savino, MSN, RN, CPHQ
Manager, Patient Experience and Service Excellence
(860) 358-3026

MidState Medical Center

Gail Millerick
Patient Experience, HHC Central Region
(203) 694-8742

Milford Hospital

Christine Brown
Assistant to the Director of Volunteer Services
(203) 876-4062

Karen Kipfer
Director Community Relations & Volunteer Services
(203) 876-4062

Saint Francis Hospital and Medical Center

Tobye Karl
Director of Volunteer Svcs
(860) 714-4278

Anne York
Director, Patient Experience
(860) 714-4278

Saint Mary's Hospital

Griselle Arroyo
Patient Advocate
(203) 709-6236

St. Vincent's Medical Center

Ellen Harry
Manager, Patient Relations/Volunteers
(475) 210-5140

Stamford Hospital

Sarah Sanders
Director, Behavioral Health
(203) 276-7873

Michelle Tomarkin
Senior Patient Relations Partner
(203) 276-7873

Kathleen Hazen
Patient Relations Partner
(203) 276-7873

UConn John Dempsey Hospital

Kate Madin
Administrative Program Coordinator
(860) 679-3176

Debra Abromaitis
Director, Quality, Regulatory Compliance, Patient
(860) 679-3176

Windham Hospital

Mindy Kivlin
Strategic Experience Adv., HHC East Region
(860) 456-6850

Leah Russack-Baker
Strategic Experience Adv., HHC Central
(860) 456-6850

Yale New Haven Hospital

Judy Catalano
Manager, Patient & Family Exp and Engage
(203) 789-5949

Christine Banti
Patient Relations Supervisor
(203) 789-5949

Lauren Mallozzi
Manager, Patient Relations
(203) 789-5949

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